Protection of personal data

Protection of personal data

(UPDATE 09/29/2020)

PERSONAL DATA POLICY

Habitatetjardin.com as Data Controller is concerned with the protection of your personal data.
Also, through this charter we wish to inform you and respond with complete transparency and clarity to your questions on the collection and management of your personal data carried out in accordance with the regulations in force in France and the European Union.

Any information relating to a natural person capable of being identified directly or indirectly (for example surname, first name, identifier, email address, location data, etc.) is considered personal data. ) is personal data (hereinafter “Personal Data(s)” or “Data(s)”).

This charter applies to your Data collected by Habitatetjardin.com whatever the channel and in particular when of your visit to our site www.habitatetjardin.com

1/ Data Controllers

1.1. Habitatetjardin.com: Data controller

Generally, the company which collects personal data and implements data processing is the company GECODIS SA with capital of 240,000 Euros located in 32 Rue de Paradis, Paris 75010, FRANCE

1.2. Other data controllers

During your visit to the website, other companies may collect personal data about you. These companies may publish cookies, trackers or tags mentioned in point 12 hereof.

2/ What Data is collected and why?

2.1 Terms and purposes of collecting your Personal Data

2.1.1 What data is collected and how?

Data we collect directly from you:

In accordance with this policy, we collect your Data directly from you when:
- you register on the Site;

- you send us comments and complaints by any channel (email, mail, phone);
- you are in contact with our customer service by telephone or email;
- you are participating in a competition;
- you are participating in a survey.


The Data collected may be:

- Financial Data linked to payment methods when you place an order…
- Data for managing your account: purchase history, payment status, contract number…
- Browsing Data collected automatically when you visit our Site such as your IP address, browsing history, browser type, pages viewed, unique identification numbers, geolocation data.

The Data is only collected and used for the purposes made known to you at the time of collection.

2.1.2 Why we collect and process your Data:

- To manage your orders, including handling shipments, returns, access to after-sales service, payment tracking, and recovery of unpaid amounts.

- To allow you to benefit from the services offered on the website, including the management of your account and profile.

- To be able to communicate with you:

* to send you news, newsletters, and recommendations from habitatetjardin.com via email, SMS, mail, and phone, if you have consented, while respecting the rules applicable to each prospecting channel;

* to send you offers from habitatetjardin.com’s partners via mail, email, or phone, if you have consented, while respecting the rules applicable to each prospecting channel;

- To allow you to participate in contests, surveys, or forums.

- For lookalike audience targeting: We may also transfer your Data in encrypted form to service providers for advertising targeting purposes, i.e., to send ads to people who, like you, may be interested in our products. In this case, your Data is destroyed immediately after the targeting operation is completed by the provider. You will not receive any advertising directly from the provider.

- To prevent abuse and fraud associated with each order and, if applicable, to help adjust the execution conditions of the order.

- To conduct statistical analyses and improve the quality of our website, products, and services.

- To comply with legal and regulatory obligations.

You can modify your choices regarding the collection of your Data at any time. For more details, please refer to the "Your Rights" section below.

2.2 Cookies

We use cookies on this Site. A cookie is a small text file that is placed on your computer's hard drive, allowing your computer to be recognized by our Site during your visit. This may enable us to collect information about you; this information may pertain to you, your preferences, or your device, and is mainly used to ensure that the Site functions properly. If you do not wish to allow our cookies, you can set your preferences directly on our Site by clicking on the "Set Cookies" link, as well as by configuring your browser settings. If you do so, certain features of the site may become unavailable or less easy to use. Further information on how we use cookies is available in the cookie management module.

For more information, we invite you to consult the CNIL (Commission Nationale de l’Informatique et des Libertés) website http://www.cnil.fr/vos-droits/vos-traces/les-cookies/

3/ Recipients of Your Data

Your Personal Data may be transmitted to the following categories of recipients only when necessary for the intended purpose:

• Certain employees and collaborators of habitatetjardin.com within the scope of the rights granted to them for managing the business relationship with you;

• Companies within our habitatetjardin.com group and technical service providers who provide us with services for processing your data and services on the Site, notably for:
- Secure payment on the Site,
- Delivery of your orders,

- Managing your customer account,
- Managing customer relations,
- Performing hosting, maintenance, and technical development operations for the Site,

• To any judicial or administrative authority that may request it when we believe disclosure is necessary (i) in accordance with applicable law or regulation, (ii) to exercise, establish, or defend our legal rights, (iii) to protect your vital interests or those of any other person;

4/ Legal Basis for Processing Your Data

Our legal basis for collecting and using your Data as described above will depend on the Data concerned and the specific context in which we collect it. However, we will generally only collect your Data when we need the personal information to enter into a contract with you, when the processing is in our legitimate interest and is not overridden by your rights, or when we have your consent.

Our legitimate interests include improving our products, assisting with our administrative or accounting needs, and marketing our products.

In some cases, we may also be legally obligated to collect Data from you. If we ask you to provide Data to comply with a legal obligation or to establish contact with you, we will specify this at the appropriate time and inform you whether providing your Data is mandatory or not (as well as the possible consequences if you do not provide your personal information).

5/ Data Retention Period

Habitatetjardin.com retains Personal Data for a period not exceeding the time necessary for the purposes described in Article 2 hereof. For example, personal information collected for contractual purposes will be retained for the duration of the contract and, depending on local legal requirements, for a maximum period of 10 years after its termination for legal, tax, and/or accounting reasons.

Habitatetjardin.com may retain your Data for commercial prospecting purposes for up to 3 years after the end of your contract or our last contact, in accordance with the recommendations of the CNIL.

When we have no legitimate commercial need to process your Data, we will delete or anonymize it.

6/ Security and protection of your Data

The Data collected by Habitatetjardin.com is stored in a secure environment. It is hosted by the provider designated in our legal notices.

Habitatetjardin.com takes all appropriate physical, technical, and organizational measures to ensure the security and confidentiality of the Data in order to protect it from accidental loss, destruction, alteration, and unauthorized access.

Habitatetjardin.com does not control all risks related to the Internet. As such, you visit the Site at your own risk, and Habitatetjardin.com cannot be held responsible for a security breach that it cannot prevent.

7/ Your rights

Habitatetjardin.com guarantees users the respect of rights provided by Law No. 78-17 of January 6, 1978, amended, known as "Informatique et Libertés," and by Regulation (EU) No. 2016/679 of April 27, 2016, concerning the protection of personal data, particularly the right for users to decide and control how their Personal Data is used.

You have the right to access, rectify, erase the Data concerning you, as well as the right to request the portability of the Data provided.

If you wish to exercise one of these rights, you can send an email to [email protected] or a letter to Habitat et Jardin at the address mentioned in the legal notices. In accordance with the applicable regulations, you may be asked to provide a copy of a valid identity document to confirm your identity.
You also have the right to object, at any time, to the processing of your Personal Data for legitimate reasons or to object to the use of your Personal Data for commercial prospecting purposes.

In the event of a dispute, you have the right to lodge a complaint with the CNIL (National Commission for Information Technology and Liberties). More information is available on the CNIL website (www.cnil.fr).

8/ Modifications

Habitatetjardin.com reserves the right to modify this Privacy Policy at any time. Any changes will be communicated on the Site and will become effective immediately.

If you have any questions about this Privacy Policy, you can contact us at any time at [email protected].

10/ Update of the Charter

This Charter is applicable from the date it is published online, as mentioned at the top.
Habitatetjardin.com may regularly update this charter in response to legislative and regulatory changes regarding the protection of Personal Data. You will be informed of these updates, which will be binding upon you, as soon as they are published online on the Site.